Refund Policy — Webivert

At Webivert, we aim to deliver all digital marketing services with transparency and customer satisfaction. However, if you are not satisfied with the service or have made a payment by mistake, you may request a refund under the conditions below.

Eligibility for Refund

• Refunds are applicable only for payments made directly to Webivert through our official payment gateway.

• Refunds are considered only when:

  • Services have not been started, or

  • There is a genuine issue with service delivery from our side.

• No refunds will be provided for work already completed or campaigns already executed.

Refund Request Process

To initiate a refund, please contact us at help@webiever.com or 7710500336 with your payment details and reason for refund.

Refund Approval

• All refund requests are carefully reviewed by our accounts and management team.

• Refunds are approved based on eligibility, terms of service, and work progress.

Refund Timeline

Once the refund is approved, the amount will be credited to the original payment method within 7–10 business days.

Non-Refundable Items

• Services fully delivered

• Customized strategy, plans, or consultation

• Third-party expenses incurred on behalf of the client (ads budget, tools, subscriptions, etc.)